Memories of being sat in a cold boardroom, explaining to my Sales Director why we’d lost the deal still haunt me to this day. It was always the […]
Our very own Peter Beard joins us this month, and delves into the world of negotiation.
When you prepare a quote for the supply of your services or products, do […]
Towards the end of last year, we were approached by an IFA with around 8 staff regarding our work with Zoho CRM. The company had great growth plans, is […]
Last month, our partners at Zoho announced their biggest ever update release, Zoho CRM 2016.
Here’s a short video to give you an insight into the improvements that you will […]
Every week at our team meeting, we look to make changes, to re invent the company. It might be the way we greet visitors, take phone calls, run projects. […]
Have you ever found yourself making a follow-up call with a key client, only to be told that another member of your team has already been in touch with […]
FREE Zoho Workshop at JCM’s 3rd Open Day
Due to the success of our previous two Open Day sessions, we are back again and this time, it’s our Birthday!
It’s an unusual start to a discussion on the benefits of CRM, but if it makes you sit up and think about why you are considering such a project, […]
Back in the day, long before mobile ready data and customer information, customer relationships relied solely on Roladexes, spreadsheets and good old pen and paper. It wasn’t until the […]