Is your CRM system cluttered and unorganised?
With spring just around the corner, now is the perfect time to clean, sort, and organise your CRM system! And who better to turn to for help than the queen of organising herself, Marie Kondo!
If you’ve been living under a rock (and who would blame you in 2020!), Marie Kondo’s book, The Lifechanging Magic of Tidying Up, and her viral Netflix series, introduced us all to the KonMari method. The method of tidying things by categories, rather than locations.
Now while the true KonMari categories (clothes/books/miscellaneous/sentimental), don’t quite apply to a CRM system, we’ve taken inspiration and created 4 categories of our own to help you clean, declutter and organise your CRM!
Get early access to all of this month’s tips, tricks, and training videos, as well as access to weekly, Ask The Expert drop-ins and Monthly Spotlight Webinars by joining our free Facebook Group!
The categories are:
- Category 1 – Data Cleanse
- Category 2 – Communication
- Category 3 – Processes
- Category 4 – Workflows and Automation
Each week throughout the month of March, we’ll be focusing on 1 category at a time, giving you tips, tricks, and training videos on how to work through your CRM system, declutter and spring clean!
Here’s a breakdown of what you can expect each week to look like:
Category 1 – Data Cleanse
Week 1 will be all about how to sort through, clean out and organise the data in your Zoho CRM by using Filters, Mass Actions like Delete and Update, Deduplication, and Custom Views.
Category 2 – Communication
Week 2 is about making sure you’ve got the right communications set up, now that you have clean, shiny data! We’ll be looking at email syncing and set up, email templates and Zoho Campaigns Integration.
Category 3 – Processes
Week 3 we’ll be helping you look at your processes and update them if needed. How do you make your newly organised Zoho CRM work with your business processes?
Category 4 – Workflows and Automation
The final week will be about reviewing and creating workflows to automate your processes! We’ll show you how to create a workflow from scratch and how to amend existing ones to fit new processes.
So, if you have a Zoho CRM system that you feel has gotten a little messy, now us the perfect time to take control and give your CRM a good old spring clean!
If you want to be among the first to hear about this month’s tips, tricks, and training videos be sure to head over and join our free Facebook Group, Zoho Manchester User Group. Members not only get early access to all of this month’s Spring Clean content, members also get access to a weekly Ask The Expert drop-in session as well as a monthly Spotlight Session, a live webinar focusing on a specific theme each month. All of these free resources are available only to members of the group so head over there now to join the group!