Business Analysis
Get to grips with your business in a 1:1 session with a member of our team.
These sessions are perfect if you are just starting out, planning on making a big change to your business, or stuck in a rut and need guidance on how to move forward.
Come away from a Business Analysis session with a renewed plan and set of processes to take and apply to your business.
Zoho Implementation
With over 400 Zoho implementations under our belt, we know how to make Zoho work for your business.
Our Business First approach means that you get all the benefits of a Business Analysis session before starting out on your software implementation journey. With this approach, we create a tailor-made plan, specific to your unique business needs.
Training
From Zoho Training, Sales Team Training and Leadership Training, we’re here to empower you in the running of your business.
With over 30 years of experience holding positions such as Finance Director, Sales Director and Managing Director, our consultants can offer valuable insights and advice to help further the development of your business and your teams.
Support
We’re more than a software solutions provider. We’re your trusted partner, your network of business experts and your sounding board! We’re there to support you with ongoing assistance and continued development to enhance your business growth.
Whether you are an existing Zoho user or a new business owner in need of guidance, we can provide in-depth technical support and expert business advice when you need it.
JCM approach
Our customer journey
Each Customer Journey is unique in its own way. What each has in common is our approach. From Business Analysis and System Creation through to Training and Support, below is an example of a typical Zoho Implementation project.
1
Business analysis
Our opportunity to learn about your business; your opportunity to map out your ideal business processes.
This first meeting sets the foundations for the rest of the project and allows our consultants to put together the framework for your software solution.
2
Pilot build
The first instance of your unique Zoho system, this is where you can see your system take shape and work with your consultant to make sure your system reflects your business’s needs.
3
Data migration
Time to populate your new system with your unique data. Whether migrating data from an existing system or importing directly from spreadsheets, we’ll train you in the process, so you can take control.
4
Training
We want you to have complete autonomy over your system. In a train the trainer approach, we’ll provide in-depth training your business’s appointed Systems Administrator, who will then head up the training and onboarding of the rest of the team.
5
Support
With your Zoho implementation project complete, we provide you with ongoing support at varying levels to make sure your system onboarding and development runs smoothly.