Who We Are

From the beginning...

JCM is a family run business with one motto in mind:

Business First, Software Later.

Experts in business development and CRM software solutions, our team have the experience to help challenge, focus and refine your business processes.

Timeline of success

10 years of solid growth

2010
Founded

2012
Zoho Partnership Formed – 1 Country/Less the 100 Users/4 Micro Businesses

2013
Elle Moran – Marketing Manager
Dom Harrington – Lead Consultant
1st JCM Office
Join McKellen’s Masterclass

2014
Rebrand #1
Team with Severnside to for IT partnership

2015
Sara Woolrich – Client Services Manager
Partner with LRComms to revolutionise our voice
2nd JCM office
Attend our first Zoholics event

Our Approach

2016
Business First Software Later – Our new Motto

2017
Zoho Advanced Partner status
Peter Beard joins as Non Exec CEO

2018
Host our first series of Zoho Meet Ups in partnership with Zoho

2019
Host Stand at Northern Business Expo on behalf of Zoho
Elle sits on Zoholics Partner Panel
Simon Edmonson – Sales Consultant
Simon Withington – Technical Consultant
Reach £500K
Elle Moran – Marketing Director
Sara Woolrich – Operations Director
Rebrand #3
500 Clients/6000 Users/20+ Large SME’s

2020
10 Year Anniversary

400+
clients

9 year
partnership with

Zoho

9/10
customer rating

JCM philosophy

Business first, software later

Business First Software Later

Here at JCM, it’s about you.

Our aim is to help you create the ultimate vision for your business and provide you with the right solutions and the best expertise available, to enable you to achieve it.

Our core team are a family of like minded, experienced and dedicated consultants, handpicked for one reason; we wanted to work with them. We know the value that comes from the people that you surround yourself with and pride ourselves on our strong network of trusted partners. With a background in senior and board level management, all our team have the business experience to challenge, focus and define the processes that will streamline your business.

With such an established team of people to draw from, we are not restricted by your business challenges, and neither is the software. Drawing from our bank of knowledge, we can provide you with relevant effective solutions, and hands-on specialist consultants to guide you along the way.

As a JCM client, you benefit from a fully managed support network, and a direct line to our dedicated support team. Each member of our team is a fully qualified, experienced consultant and as such will ensure that you are getting the best value from your overall investment. No middle man, just the solution.

Client referrals make up 60% of our business, a figure we’re very proud of. Our focus is on business first, software later. We get to know your business, what it is you want out of it and thrive on seeing you achieve your ultimate vision.


People

Treat employees, managers, customers, partners with respect. 

We exist to provide an environment in which people can grow, learn and not be afraid to develop through taking risks. We tolerate honest mistakes and encourage flexibility in the work/life balance.

Work is the means through people can explore their ambitions

Productivity and products

We want people to work in the most efficient way possible, so that we can achieve high quality each and every time. Colleagues are  encouraged to find new and better ways to deliver, design, develop and support our business in every aspect. Everyone has the right to drive positive changes in the business and new ideas and innovation are encouraged.

We want our clients to be efficient streamlined businesses that encourage their teams to grow and develop


Profitability

We believe that the company exists to provide employment to our colleagues, make a reasonable profit from our customers and provide a fair return to our investors. 

First and foremost we believe that those who drive and create profit should benefit from it.

Meet the team

Chris Moran

Founder / Managing Director

Founder and Managing Director, Chris formed JCM in 2010 and now heads up the company's Sales and Business Development Teams.

Joined the company:
2010

Sara Woolrich

Operations Director

As Operations Director, Sara uses her exceptional project management skills to ensure all our projects are delivered and implemented to the highest standard.

Joined the company:
2015

Elle Moran

Marketing Director

As Marketing Director, Elle is responsible for the development of the JCM brand and works closely with our partners to provide extra value for our client base.

Joined the company:
2013

Megan McDermott-Hughes

Office Administrator

Megan has joined our team as Office Administrator to facilitate and support both internal needs and support clients through their Zoho implementation projects.

Joined the company:
2019

Peter Beard

Non-Exec Director

As our Non-Exec Director, Peter chairs our board and is vital in assisting with team development and strategic business development. Peter also works with our clients to deliver Zoho Books implementation and support.

Joined the company:
2017

Dom Harrington

Chief Software Consultant

As our Cheif Software Consultant, Dom is responsible for a large majority of the implementation, delivery, and training of our Zoho projects.

Joined the company:
2013

Doug Tracey

Digital Marketing Consultant

As our Digital Marketing Consultant, Doug handles all the training and implementation of our Zoho Marketing Suite.

Joined the company:
2018

Simon Edmundson

Sales Consultant

As Sales Consultant, Simon speaks on our behalf at various networking and social events and helps more people get on board with Zoho.

Joined the company:
2019

Simon Withington

Technical Software Consultant

As our Technical Software Consultant, Simon works closely with our clients to head up our analytics and reporting integration work.

Joined the company:
2019

Trusted Partners

LR Comms

We’ve worked with Lucy Rennie of LR Comms since 2015 and have completely revolutionised our marketing strategies and communications, both internally and customer facing. Lucy has become an integral part of our team and continues to support our marketing efforts.


lrcomms.co.uk

Severnside

We partner with the team at Severnside to facilitate our integration and IT support services for our clients.


www.ssl-uk.net

McKellens

McKellens are not only our accountants, they also provide us with award winning business advice and strategic guidance. All of our senior team attend their Masterclass series, a monthly business development workshop.


www.mckmasterclass.com

Your Support Team

We rely on Your Support Team for all our bookkeeping and accounting needs. Not only do they work closely with us to ensure nothing gets missed, they work closely with McKellens, our accountants, to make our job even easier! We’ve already recommended Your Support Team to many clients with great success.


www.yoursupportteamltd.co.uk

JCM Initiatives

At JCM, we’re firm believers in giving back and making a positive impact within our local community. We’ve dedicated 2 initiatives to help in our efforts to give back.

JCM Social Initiative

We’re delighted to partner with Audacious Foundation. A charitable organisation dedicated to helping those in need in and around Manchester, they focus on providing meals for children who would otherwise go hungry. 

If you work with us, you will be helping us help them. For every project we carry out, we donate £x to the Foundation to further thier food supply efforts. 

We also host ad hoc fundraising events. In 2019, our Marketing Director Elle raised a huge £1011 for the foundation through a 14.5mile sponsored walk to work. These valuable funds helped the foundation provide over 1000 meals for kids during the school holidays. Want to know more about the Audacious Foundation or how you can help them? Just follow the link and read their story.

Read blog

JCM Eco Initiative

We love the outdoors! And so we have decided to dedicate time and effort to ensure we’re doing all we can do to benefit the environment.

Already a near paperless office (everything you’ll receive from us with be online), we’re boosting our efforts and aim to become a Carbon Neutral business by the end of 2020. Any suggestions of what we should be doing to achieve our goal? Leave us a message and let us know! Keep up with our Eco Initiative journey and sign up to the blog!

Read blog

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