We can guide you down the best course of action to ensure you’re getting the answers you need.
As Zoho Advanced Partners, we are in constant communication with the team over at Zoho, which means we know where you can get your Zoho answers.
Through their excellent 24/7 online support, the Zoho team can answer most of your questions there and then and should always be your first port of call. However, if you need a helping hand, or a piece of support work needs escalating to a higher level, we’re there to connect you with the right person and keep track of your support ticket.
As a JCM client, we can offer support for you after your Zoho implementation is completed through either a monthly Support Retainer, ad hoc hourly support or project development. All of these are chargeable and planned in advance with the appropriate team member.
So, whether you are an existing client of JCM, an existing Zoho User, or new to both Zoho and JCM, we can offer you a helping hand when you need it.
Zennie Major - XCellR8
Thank you so much for your support in helping us get our CRM up and running – we still have a journey ahead of us but the long term benefits will be great! We are also grateful for the ongoing support that you will continue to provide as required. Thanks!
Features:
- JCM Support Package
- Free 24/7 Online Zoho Support
- Webinars
- Online Resources
Relevant case studies
