Blog

Zoho Spotlight Series – Week 4 – The furture of Zoho CRM

By |May 30th, 2017|

In the last of our Spotlight Series on Zoho CRM, we’re talking about the future of Zoho CRM.
The pace of software development can sometimes be bewildering, and very often […]

Zoho Spotlight Series – Week 3 – 4 Ways to add value to your business with Zoho CRM

By |May 22nd, 2017|

Put away the Rolodexes and Spreadsheets!
As a business owner, you know the importance of having a complete view of the customer. You may have developed ways of doing this […]

Zoho Spotlight Series – Week 2 – How our Clients use Zoho CRM

By |May 15th, 2017|

Who can benefit from Zoho CRM?
Everybody!
At JCM we have over 300 clients,  from veterinary suppliers to accounting firms, freight distribution to contracting solutions, we have it covered! Ranging from […]

Zoho Spotlight Series – Week 1 – Introducing Zoho CRM

By |May 9th, 2017|

So what is Zoho CRM?
Possibly the most powerful, functionally rich and affordable CRM solution available today.
Featuring integrated emails, automated workflows and reporting capabilities, as well as a full suite […]

You didn’t lose the deal…Honest

By |January 30th, 2017|

The Nightmare
Memories of being sat in a cold boardroom, explaining to my Sales Director why we’d lost the deal still haunt me to this day. It was always the […]

Throwing Reason to the Wind, Fear of Failure and the art of Winning Big Contracts.

By |November 16th, 2016|

Our very own Peter Beard joins us this month, and delves into the world of negotiation.

 

When you prepare a quote for the supply of your services or products, do […]

From Spreadsheets to Zoho CRM: An IFA’s Journey

By |October 7th, 2016|

Towards the end of last year, we were approached by an IFA with around 8 staff regarding our work with Zoho CRM. The company had great growth plans, is […]

Change is constant, why not embrace it?

By |July 1st, 2016|

Every week at our team meeting, we look to make changes, to re invent the company. It might be the way we greet visitors, take phone calls, run projects. […]

5 quick tips for maintaining clean CRM data

By |June 14th, 2016|

Have you ever found yourself making a follow-up call with a key client, only to be told that another member of your team has already been in touch with […]

Most CRM Projects Fail to Deliver. Why should yours be any different?

By |February 23rd, 2016|

It’s an unusual start to a discussion on the benefits of CRM, but if it makes you sit up and think about why you are considering such a project, […]