Memories of being sat in a cold boardroom, explaining to my Sales Director why we’d lost the deal still haunt me to this day. It was always the […]
Our very own Peter Beard joins us this month, and delves into the world of negotiation.
When you prepare a quote for the supply of your services or products, do […]
Towards the end of last year, we were approached by an IFA with around 8 staff regarding our work with Zoho CRM. The company had great growth plans, is […]
Every week at our team meeting, we look to make changes, to re invent the company. It might be the way we greet visitors, take phone calls, run projects. […]
Have you ever found yourself making a follow-up call with a key client, only to be told that another member of your team has already been in touch with […]
It’s an unusual start to a discussion on the benefits of CRM, but if it makes you sit up and think about why you are considering such a project, […]
Back in the day, long before mobile ready data and customer information, customer relationships relied solely on Roladexes, spreadsheets and good old pen and paper. It wasn’t until the […]
In past blogs, we’ve looked at different ways of improving the chances for success in a sales deal. But, by the time you get in front of a client […]
No, we haven’t suddenly taken a political slant to our regular blog, but in selling, the process and discipline of a good SCOTSMAN is everything.
In this week’s edition, we […]
I’m not a huge company, why should I worry about Reporting?
I don’t have time to read reports…..
There’s a lot of hype around at the moment about the era of […]