You didn’t lose the deal…Honest

By |January 30th, 2017|

The Nightmare
Memories of being sat in a cold boardroom, explaining to my Sales Director why we’d lost the deal still haunt me to this day. It was always the […]

Throwing Reason to the Wind, Fear of Failure and the art of Winning Big Contracts.

By |November 16th, 2016|

Our very own Peter Beard joins us this month, and delves into the world of negotiation.


When you prepare a quote for the supply of your services or products, do […]

From Spreadsheets to Zoho CRM: An IFA’s Journey

By |October 7th, 2016|

Towards the end of last year, we were approached by an IFA with around 8 staff regarding our work with Zoho CRM. The company had great growth plans, is […]

Change is constant, why not embrace it?

By |July 1st, 2016|

Every week at our team meeting, we look to make changes, to re invent the company. It might be the way we greet visitors, take phone calls, run projects. […]

5 quick tips for maintaining clean CRM data

By |June 14th, 2016|

Have you ever found yourself making a follow-up call with a key client, only to be told that another member of your team has already been in touch with […]

Most CRM Projects Fail to Deliver. Why should yours be any different?

By |February 23rd, 2016|

It’s an unusual start to a discussion on the benefits of CRM, but if it makes you sit up and think about why you are considering such a project, […]

Top 5 biggest mistakes to avoid during CRM implementation

By |February 16th, 2016|


Back in the day, long before mobile ready data and customer information, customer relationships relied solely on Roladexes, spreadsheets and good old pen and paper.  It wasn’t until the […]

4 Toxic Sales Habits: How to lose a Sale

By |June 2nd, 2015|

In past blogs, we’ve looked at different ways of improving the chances for success in a sales deal. But, by the time you get in front of a client […]

The SCOTSMAN’s got my vote!

By |April 28th, 2015|

No, we haven’t suddenly taken a political slant to our regular blog, but in selling, the process and discipline of a good SCOTSMAN is everything.

In this week’s edition, we […]

Reporting Progress – A vital skill for your business.

By |April 20th, 2015|

I’m not a huge company, why should I worry about Reporting?

I don’t have time to read reports…..

There’s a lot of hype around at the moment about the era of […]