News

There's no point spending time and money on a system that your team hates. So here are our tips to make sure that you do everything you can to make your CRM implementation a resounding success.

Most CRM systems fail - but it's rarely down to the system itself. It's because you've left your team behind. Here's what to do.

Longest-standing non-Moran member of the JCM team, Dom is our Chief Consultant and Business Development Lead. Best-selling author of Building Expert Solutions with Zoho CRM and founder of Dataholics, Dom has a vast wealth of knowledge when it comes to building the perfect solutions.

Meet the JCM tech wizard Simon! Covering Zoho Analytics and integrations, if you need to make sense of complex data or get "this" system to talk to "that" system, then Simon is your guy!

Orlando is your go-to for all things marketing within Zoho and oversees our JCM Helpdesk. More than that, they are a deeply curious person, always looking to learn something new and always striving for the very best way to solve a problem.

As our resident Zoho Finance Suite expert, Ann brings a wealth of knowledge to the JCM team, honed at her time spent in Chennai working within Zoho itself. Always willing to go above and beyond, Ann has a passion for crafting the perfect solution for our clients.

As Project Administrator, Angela is the backbone of JCM. The person who makes sure every meeting is booked and every project is up-to-date. If you ever phone the JCM office, it's likely her smiley voice you'll hear and she is always driven to help you get the support you need.

Meet Chris, the founder of JCM Business Solutions! Chris started the business in 2010 after leaving a stressful multinational that took him away from his family. When starting JCM, Chris vowed to create a business that prioritised his people, and it's safe to say, 16 years on, he's done just that!

Elle is JCM's Commercial Director and the final part of the JCM Moran family trio! Elle joined her Dad and JCM founder Chris back in 2013 and has overseen the marketing of the business ever since. A qualified coach, Elle also heads up the development of the JCM team.

Meet our fearless leader, Sara. Daughter of JCM founder, Chris, Sara became Managing Director in 2025 after being with the business since 2015. Together with sister, Elle, she ushers JCM into a new era.

How much time, money and energy are you wasting in your business? Where do you even begin with spotting all the leaks? Here are our 5 ways to spot inefficiencies in your business.

Do you feel trapped by inefficiencies when all you want is for your business to grow? These are 5 key actions that you can take today to simplify your business processes and improve profitability.

What do you want your story to be in 2026? Where do you want your business to be? How do you want your team to feel? Create your 2026 Business Vision Board now and kick the year off right!

Stockport based family business, JCM Business Solutions, is delighted to announce an important leadership transition as Chris Moran, founder and long-standing Managing Director, steps into a new role as Chairman after 15 years at the helm.

I don’t know about you, but the Festive period starts for me when I bake my annual Christmas Cake; the boozy soaked fruit, warm spices and gooey treacle mark the start of the indulgent period of the year.

Do you use hashtags in your social media posts? Do you wish it was easier to add your hashtags into your posts? With Zoho Socials Hashtag Manager, you can group your hashtags together and add them all in at the click of a button.

Every business has a story to tell. All too often, however, it’s hard to carve out time to promote it. Applying a structured approach to getting published can make the process so much easier. This presentation shows you how in six easy steps:

The Business Network was founded nearly 30 years ago by Helen and Russell Bennett and has grown to a nationwide organisation with events held up and down the country.

2023 is the year of more for us at JCM, especially when it comes to our charity initiatives. In January we started the year as we mean to go on by completing our biggest charity initiative yet.

Now you can design your posts in Canva, right from within the Zoho Social editing window, saving you time and the faff of switching between apps.